Privacy Policy

Pawly (\u201Cwe\u201D, \u201Cus\u201D) respects your privacy. This policy explains what data we collect, why we collect it, and how we keep it safe.

What we collect

When you place an order we collect your name, delivery address, email, phone number, and payment details (processed securely by Shopify Payments — we never see your full card number).

How we use it

We use your data only to fulfil orders, send order updates, respond to support requests, and — if you've opted in — send marketing emails. We never sell your data to third parties.

Cookies & analytics

We use essential cookies to make the shop work and analytics cookies (Google Analytics, Meta Pixel) to understand how visitors use the site. You can disable non-essential cookies in your browser at any time.

Your rights

Under UK GDPR you can request a copy of your data, ask us to correct it, or ask us to delete it. Email hello@pawly.co.uk and we'll action it within 30 days.

Questions? Email hello@pawly.co.uk.