Track your order
Track your Pawly order
When tracking is available, the carrier and tracking link are sent to the email address used at checkout after your order is dispatched.
How to check your order
- Open your Pawly dispatch email.
- Select the carrier tracking link.
- Use the carrier's latest tracking update as your delivery status.
If you cannot find the dispatch email, tracking has not updated, the estimated delivery date has passed, or part of your order is missing, email hello@pawlyz.com with your order number and delivery postcode. We aim to respond within two working days and will investigate with the carrier or fulfilment partner.
Pawly is a trading name of RoadPup Ltd (company number 16884558), 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.